Privacy Policy

Last updated: 15 September 2026

UK Business Portal Ltd respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit https://ukbusinessportal.co.uk, apply for or maintain a business profile, communicate with us or receive a business communication from us.

UK Business Portal Ltd is the controller of personal information processed for these purposes.

Company: UK Business Portal Ltd
Company number: 16778506
Registered office: 66 Payne Way, Copthorne, Crawley, England, RH10 3YQ
Email: info@ukbusinessportal.co.uk
Telephone: 01293 300277
ICO registration number: ZB879981

Information We Collect

Depending on how you interact with us, we may collect:

• Your name and professional role.
• Your business name, address and contact details.
• Your email address and telephone number.
• Information submitted when applying for or maintaining a business profile.
• Business descriptions, images, opening hours, service areas and website links.
• Correspondence and records of communications with us.
• Membership, invoicing and payment information.
• Technical information relating to use of our website, including IP address, browser information and cookie data.
• Publicly available information about a business and its representatives.

We do not intentionally collect special-category personal data unless it is necessary and has been provided lawfully.

How We Use Information

We may use personal information to:

• Assess, create, manage and publish business profiles.
• Administer memberships, payments, renewals and accounts.
• Respond to enquiries and provide support.
• Make requested changes to business profiles.
• Send service-related communications concerning a profile or membership.
• Improve, maintain and secure our website and services.
• Monitor website performance and understand how the website is used.
• Maintain accurate records and comply with legal obligations.
• Prevent misuse, fraud or unlawful activity.
• Identify and contact selected businesses that may be suitable for UK Business Portal.
• Maintain a suppression list of businesses and individuals who have asked not to receive further outreach.

Our Lawful Bases

Depending on the circumstances, we process personal information under one or more of the following lawful bases:

• Contract: Where processing is necessary to provide a membership, business profile or another service requested from us.
• Legitimate interests: Where processing is necessary to operate and improve UK Business Portal, administer business relationships, maintain accurate records, protect our services or introduce the platform to relevant corporate businesses.
• Consent: Where consent is required, including for certain cookies or newsletter communications.
• Legal obligation: Where we must process or retain information to meet our legal, regulatory, accounting or taxation responsibilities.

Where we rely on legitimate interests, we consider whether the processing is necessary, proportionate and reasonably expected, taking account of the nature of the information and the potential effect on the individual.

Business Outreach and Publicly Available Information

From time to time, UK Business Portal identifies established UK businesses that we believe may be suitable for inclusion on our platform.

We may consider publicly available information such as a business’s services, location, website, customer reviews and wider online presence when deciding whether it appears to be a strong fit for UK Business Portal.

The information used may include a business name, website address, location, publicly listed telephone number, business email address and the name or professional role of a business contact. It may be obtained from publicly accessible sources, including:

• The business’s own website.
• Search engines and map listings.
• Public business profiles and directories.
• Professional or social-media profiles used for business purposes.
• Public corporate records.

Where UK GDPR applies, we may process this information on the basis of our legitimate interests in identifying and contacting suitable corporate businesses, developing relevant business relationships and maintaining the quality of UK Business Portal.

Our legitimate interests under UK GDPR do not override the separate requirements of the Privacy and Electronic Communications Regulations 2003. We take reasonable steps to direct unsolicited electronic outreach to corporate subscribers and do not knowingly send such communications to sole traders or other individual subscribers unless the necessary consent or another applicable permission is in place.

UK Business Portal does not knowingly send unsolicited promotional emails to sole traders or other individual subscribers. We take reasonable steps to identify the type of organisation before making contact. Occasionally, a business’s legal status may not be clear from the publicly available information it presents. If we are informed that a recipient is a sole trader or does not wish to receive further communication, we promptly stop contact and add the relevant details to our suppression list.

Our outreach is intended to be relevant, proportionate and limited. Each message identifies UK Business Portal and provides a straightforward way to decline further communication.

If you object or ask us not to contact you, we will stop using your information for direct outreach. We will retain the minimum information required on a suppression list so that your preference is respected and your details are not unintentionally added to a later campaign.

You may ask us to identify the source of your contact information by emailing info@ukbusinessportal.co.uk.

Business Profiles and Public Information

The purpose of UK Business Portal is to publish information about approved businesses. Information included in a live business profile will therefore be publicly accessible and may be viewed, indexed or referenced by search engines and other online services.

Businesses are responsible for ensuring that the information supplied or approved for publication is accurate and that they have the authority to provide it.

We will amend or remove personal information from a profile where appropriate following a valid request, subject to any information we must retain for legal or administrative purposes.

How We Share Information

We do not sell personal or business contact information. We do not provide it to unrelated organisations for their own promotional purposes.

We may use carefully selected service providers to help operate our website and business. These may include providers of:

• Website hosting and technical support.
• Email and business communication services.
• Customer and membership administration systems.
• Analytics and website-performance services.
• Payment processing, accounting and invoicing services.
• Data storage, security and automation services.

These providers may process information only as necessary to provide services to us and in accordance with appropriate contractual, confidentiality and security requirements.

We may also disclose information where necessary:

• To comply with a legal obligation, court order or regulatory request.
• To establish, exercise or defend legal rights.
• To investigate or prevent fraud, misuse or security incidents.
• In connection with a sale, merger or transfer of the business, subject to appropriate safeguards.

International Transfers

Some service providers may process or store information outside the United Kingdom.

Where this happens, we take reasonable steps to ensure that an appropriate legal transfer mechanism and safeguards are in place, such as UK adequacy regulations or approved contractual protections.

How Long We Keep Information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, taxation and dispute-resolution requirements.

In general:

• Membership and transaction records may be retained for up to seven years after the relevant financial period.
• Enquiry and correspondence records are retained only for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records.
• Information used for prospective business outreach is reviewed and deleted when it is no longer relevant or reasonably required.
• Suppression records may be retained indefinitely, using the minimum information necessary to ensure that an objection or opt-out continues to be respected.
• Website analytics information is retained in accordance with the settings and retention periods described in our Cookie Policy.

Your Rights

Depending on the circumstances, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to erase information where there is no lawful reason to retain it.
• Ask us to restrict how information is used.
• Object to processing based on legitimate interests.
• Object at any time to the use of your personal information for direct marketing.
• Request the transfer of applicable information.
• Withdraw consent where processing is based on consent.
• Complain to the Information Commissioner’s Office.

There is no charge for exercising these rights in most circumstances. We may ask for information to verify your identity before responding.

To exercise your rights, email info@ukbusinessportal.co.uk.

You can also complain to the Information Commissioner’s Office through https://ico.org.uk. We would appreciate the opportunity to address your concerns directly first.

Cookies

We use cookies and similar technologies to operate our website, remember preferences, understand website usage and improve performance.

Further information about the cookies we use and the choices available is provided in our Cookie Policy.

Security

We use reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

No internet-based service can be guaranteed to be completely secure. You are responsible for taking appropriate care when transmitting information online.

Third-Party Links

Our website and business profiles may contain links to websites operated by other organisations.

We are not responsible for the content, security or privacy practices of third-party websites. You should review the applicable privacy information before providing personal information to another organisation.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business activities or legal obligations.

The latest version will be published on this page with the date on which it was last updated. Where a change materially affects how we use personal information, we will take reasonable steps to bring it to the attention of affected individuals.

Contact Us

If you have questions, concerns or requests relating to personal information, contact:

UK Business Portal Ltd
66 Payne Way
Copthorne
Crawley
England
RH10 3YQ

Email: info@ukbusinessportal.co.uk
Telephone: 01293 300277